Welcome to a new chapter of care.

We’re here to help you live on your terms every day.

How can we help?

Wherever you are across Australia, you can now find the care and services you need, all under one roof; ours. Below, you can let us know which state you’re in, then what you’re looking for, and we’ll point you in the right direction.

New South Wales
Australian Capital Territory

Get the care you need and live life the way you choose in a supportive residential aged care home.

If you need a little extra support with your daily routine, you can ask for qualified carers to help you in your home.

Whether you’re downsizing your home or living it up, enjoy the peace of mind that comes with security, care, support and flexibility.

We believe Community Housing should be about more than providing a roof over people’s heads.

HopeStreet is a trusted place in some of the most vulnerable communities, offering hope to people living with disadvantage and distress.

South Australia

Encouraging, nurturing and connecting people to discover their purpose and consider their future through school camps, expeditions and school holiday programs.

Helping to build strong and healthy relationships through care, support and education.

We can support you to build your skills, connect with your community and live as independently as possible.

With the guidance of Aboriginal Elders, we continue learning how to be part of environments which are culturally aware, respectful and welcoming.

A safe place where people from all walks of life are welcome.

Victoria
Tasmania

Get the care you need and live life the way you choose in a supportive residential aged care home.

If you need a little extra support with your daily routine, you can ask for qualified carers to help you in your home.

Whether you’re downsizing your home or living it up, enjoy the peace of mind that comes with security, care, support and flexibility.

Foster care and kinship care, family and community service programs, affordable housing.

If you’re living with disability, or caring for someone living with a disability, we can work with you to find the support you need.

Across Tasmania, we provide mental health support for some of the state’s most vulnerable people.

Western Australia

Get the care you need and live life the way you choose in a supportive residential aged care home.

If you need a little extra support with your daily routine, you can ask for qualified carers to help you in your home.

Whether you’re downsizing your home or living it up, enjoy the peace of mind that comes with security, care, support and flexibility.

Anything else you need answered? Visit the FAQs or contact us. We’re here to help.

New look. Same care and support.

We’ve made a few changes around here, but we’re still the same BaptistCare you’re used to. Here’s what you can expect from us as we move forward together.

No-fuss access to support

It’s now even easier to connect with the care and services available through BaptistCare. Whenever you need support, you can start here.

Together as one

In 2025, we brought all our services across the country under one name – BaptistCare. It means we can work better as a unified team to help you access the care you’re looking for across New South Wales, the ACT, Western Australia, Victoria, Tasmania and South Australia.

Want to learn more?

If you’re curious about our new look organisation, you’ll find answers to common questions in the FAQs further down the page.

You deserve to live to your full potential. To be surrounded by communities of care and the support you need. Which is why BaptistCare is entering a new era – one that’s focused on helping you make every day count.

We’ve brought our organisation together under one united BaptistCare brand, making it easier to recognise who we are, what we stand for, and the care we provide.

It’s an evolution that will enable us to do more. And it’s inspired by a belief we’ve held for more than 110 years as a purpose-led care organisation, guided by our Christian identity: that there’s always something that can help you live a better life.

For you, this means more ways to connect, receive the support you need, and explore what’s possible, so that each day feels like a step towards a life well lived.

Your stories

Every conversation we have, connection we make, and service we deliver, opens up new ways to live better. Here’s a look at what we can make possible together.

Let's chat

If you ever need to chat to someone, we’re always here.
Drop us a line using the contact information below and we’ll get things moving in the right direction.

Looking for more info?

Here are some answers to questions we get asked regularly. Can’t find what you need? You can always get in touch with us.

What’s happening?

We are introducing our new BaptistCare brand as part of our journey to come together as one BaptistCare organisation across Australia.

The brand reflects BaptistCare organisations coming together as one and is our consistent way of showing up for the communities we serve. A shared brand helps us work more closely together, strengthen service delivery, share expertise, and invest in quality and improvement for the future.

No. Your care and services for existing customers are not changing.

You will continue to receive the same support from the same teams, with the same focus on quality, safety and wellbeing.

No, this will not affect the cost of the care or services customers receive.

Over time, you may start to notice some changes, such as:

  • updated logos on letters, invoices and signage
  • new uniforms for some of our teams
  • more consistent branding across our communication


These updates will happen gradually over several months and years.

Our national organisation name is BaptistCare, and over time you will see this reflected in how services and locations are described.

Importantly, some customer contracts or service agreements will continue to use the legal organisation name for your State where relevant, as these entities remain part of our national legal structure.

There is no impact to customer contracts, funding, agreements, or the services you receive.

If you have questions, or would like to talk about the changes, please contact your current service and our team will be happy to help. Members of the community can also call our team on 1300 275 227.

Advocacy

Advocating for a better future

We advocate for better outcomes for older Australians and people experiencing housing insecurity, helping shape policy and drive action on aged care, housing and homelessness.

Need a friendly expert to help guide you to the right support?

For further information about home, residential and community services, please contact the BaptistCare team in your state.

Need a friendly expert to help guide you to the right support?

For further information about home, residential and community services, please contact the BaptistCare team in your state.