Date published: Tuesday 18 September 2018
Category(ies): Media release
Baptist Care Australia today welcomes the Royal Commission into aged care and hopes that it will resolve community concerns as well as shine a light on aspects that need to change.
"Last night's Four Corners was sobering viewing for all of us in the community with family and friends who are older Australians," said Executive Director, Marcia Balzer.
"We are supportive of the government's decision to establish a Royal Commission to address the aspects of aged care that are currently not working as well as we would like.
"Baptist Care Australia will participate fully with the Royal Commission, and continue working hard to deliver the quality aged care that older people need.
"We know that the proportion of older Australians will continue increasing over the coming years and decades. It's definitely time to ensure our aged care system is healthy, thriving and supporting people to live well as they grow older," Ms Balzer said.
"Anyone concerned about something happening in an aged care home should raise it with the home so it can be fixed. People working in aged care don’t want to see things not working for the older people they care for, and most of the time they can fix a problem quickly.
"If raising your concern with the home doesn’t satisfy you, you can make a complaint to the Aged Care Complaints Commissioner," Ms Balzer said.